It says P3 raised 'all-in' to $6, then was able to raise 'all-in' again. The hand appears to have been written improperly allowing the same player to be all-in twice on the same street if I am reading it right now. Was this hand wrote by our Ignition Hand Grabber (IHG) app or was it downloaded from the Ignition client itself? Or was it wrote by another 3rd party hand grabber?
Please zip and email the original problem hand histories and tournament summaries to us as instructed
at the bottom of this FAQ. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
Make sure you also include the hand history file for this table/session that you downloaded from the Ignition client. You can find the path for that downloads folder
in this FAQ.