Hi, HUD freezes on Zoom after time while mixing with normal tables. It have started to happening about 1 month ago, before it was working fine. Is there some solution for that?
Best regards,
Lukas
Hi, HUD freezes on Zoom after time while mixing with normal tables. It have started to happening about 1 month ago, before it was working fine. Is there some solution for that?
Best regards,
Lukas
You can't play regular tables when playing Zoom due to a known issue with the Stars software that they need to address.
There is a bug with the Stars client, that they are aware of, so for now you should not play regular tables if you are playing Zoom tables.
We've seen a PokerStars bug where it can stop writing the Zoom seating files HM requires when regular tables are opened. You can verify this for yourself:
1. Open this folder:
C:\Users\{Windows Login}\AppData\Local\PokerStars\Audit
If you can't see it, turn off the windows option that is hiding that directory - http://faq.holdemmanager.com/questio...es+in+Windows+
2. With HM3 closed start PokerStars and join one Zoom table.
3. Confirm seating files for the Zoom table appear in the folder in step 1 for each new hand (this is how HM3 knows who is seated).
4. Open a regular table. Does PokerStars continue to generate seating files for the Zoom table? If not then unfortunately that is a PokerStars issue.