Notecaddy Defs not working. No DB (hands) detected when running seek
Results 1 to 5 of 5
  1. #1
    Junior Member
    Join Date
    May 2013
    Posts
    20

    Default Notecaddy Defs not working. No DB (hands) detected when running seek

    Hi there,

    So NC is not detecting my HM2 DB. Note processing seems to run in NC but when I try and test a definition with the Seek function it isn't finding any hands? I already tried a fresh install of both HM2 and NC but no luck...

    This is big issue for me so any help much appreciated! Also, the premium support option to schedule a virtual 1:1 session says there are no dates available...?

    Thanks

  2. #2
    Senior Member NotecaddyEdge's Avatar
    Join Date
    May 2012
    Location
    Florida, USA
    Posts
    1,006

    Default

    Hi monchaos,

    Which site are you playing on? If it's WPN or an App site like Pokerbros, you'll likely want to use a Beta version of NC for HM2. You can grab the latest version from here: http://www.assaultware.com/NoteCaddy.latest.zip

    To install it:
    1. Close HM2.
    2. Extract the .zip file into C:\Program Files (x86)\Holdem Manager 2 (choose yes to replace any files)
    3. Restart HM2.

  3. #3
    Junior Member
    Join Date
    May 2013
    Posts
    20

    Default

    Hi, thanks for the quick reply.

    This is for Pokerstars. It seems like NC is not "talking" to my DB. I have just enabled logging in NC it that will be helpful.

    Is the premium support not available at the moment?

    Thanks

  4. #4
    Junior Member
    Join Date
    May 2013
    Posts
    20

    Default

    Hi, I am playing on Stars.

    If I am running seek to test a definition and no hands are found is this a DB issue? I just enabled log files it that would be helpful?

    Whats up with Priority support? The form says no dates available at all.?

    Thanks

  5. #5
    Senior Member NotecaddyEdge's Avatar
    Join Date
    May 2012
    Location
    Florida, USA
    Posts
    1,006

    Default

    Quote Originally Posted by monchaos View Post
    Hi, I am playing on Stars.

    If I am running seek to test a definition and no hands are found is this a DB issue? I just enabled log files it that would be helpful?

    Whats up with Priority support? The form says no dates available at all.?

    Thanks
    Hi monchaos,

    It might be a database issue. You could try creating a new database in HM2 and importing some hands from your C:/HM2archive directory. Then try to seek a definition to see if any hands are found.

    If the definition is not made correctly, or there are no opportunities for that definition, it could show that no hands are found.

    Did you try to seek some other definitions? Is it a custom definition that you created?

    Regarding priority support, I'm not sure, but I think I've seen that the support is too busy to offer the priority support for the time being.

Similar Threads

  1. Replies: 2
    Last Post: 08-18-2015, 05:47 AM
  2. NoteCaddy Definition Locker locks just 30 defs
    By dayanstyle in forum NoteCaddy
    Replies: 8
    Last Post: 11-21-2014, 10:02 PM
  3. Player notes, notecaddy defs taking up space
    By LeviJ88 in forum NoteCaddy
    Replies: 2
    Last Post: 06-30-2013, 12:11 PM
  4. Notecaddy defs disappeared
    By ksears18 in forum NoteCaddy
    Replies: 4
    Last Post: 04-20-2013, 05:53 PM
  5. Defs work in seek, but not as stats...
    By Colin252 in forum NoteCaddy
    Replies: 3
    Last Post: 10-04-2012, 06:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •