I shall love to play today whit my hm3
Is there any change my ticket get updated?
I have sent 60 us to the PayPal account 24 hrs ago.
Ticket #524500
Thanks
I shall love to play today whit my hm3
Is there any change my ticket get updated?
I have sent 60 us to the PayPal account 24 hrs ago.
Ticket #524500
Thanks
I apologize for the delay in reply. Our support ticket volume has increased drastically the past few months due to the pandemic/lock-downs, and our sales team that handles those types of tickets are working limited hours this week due to the holiday here in the USA. They should reply when they are online again later today.
Ok thanks for your information.
Ok thanks for the information.
look at my ticket the last reaction is on 1 jul.
This is just lack on support. You guys just login from home.
so what have it to do whit corona or holidays?
Busy whit so many tickets? I'm sorry i don't believe that.
Last edited by martnl; 07-04-2020 at 05:54 AM.
I apologize for the delay in reply.
I just checked with our sales team. That was some sort of bug on our site with how it talks to Paypal. He forwarded it to our site admins to try and resolve. Once they have fixed the issue they will reply to let you know the license was issued.
Last edited by fozzy71; 07-05-2020 at 09:47 AM. Reason: removed user's ticket link
It's fixed.
Last edited by martnl; 07-04-2020 at 05:15 PM.