Unable to update to version 3.1.11.0
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  1. #1
    Junior Member
    Join Date
    Mar 2011
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    London, England
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    12

    Default Unable to update to version 3.1.11.0

    Hi,

    I've been unable to update to the latest version because I no longer have the installer for my current version, meaning I get an error saying the uninstall failed. I'm currently on version 3.1.9.0 - is there anywhere I can get the installer for my current version, as I can't seem to find it on the site?

    Thanks

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  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
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    32,803

    Default

    It seems that you never got prompted for the 3.1.10.0 build, due to a known bug that we just fixed with 3.1.11.0.

    Here is the link to manually download 3.1.11.0 - https://www.holdemmanager.com/downlo...channel=stable

    Here is the specific file that you also need downloaded, for your installed version, to be able to update to 3.1.11.0 - https://www.holdemmanager.com/downlo...ersion=3.1.9.0

    We use Microsoft *.msi install/update files. To update to a new version you also need the msi file for the currently installed version in the same downloads folder on your computer.
    - Here is the previous beta - https://www.holdemmanager.com/downlo...on=3.1.10.6062
    - And the previous stable - https://www.holdemmanager.com/downlo...rsion=3.1.10.0

    Note: If you are prompted for a different beta (4 digits at the end of file/link name) or a different stable (single 0 at the end of file/link name) simply copy/paste the link to a new browser tab then edit the link to match the error shown before you hit the Enter key.

  3. #3
    Junior Member
    Join Date
    Mar 2011
    Location
    London, England
    Posts
    12

    Default

    Thanks so much, I've now been able to update successfully!

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