HM2 "Select Player" doesn't show all hands!
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  1. #1
    Junior Member
    Join Date
    Jun 2020
    Posts
    2

    Default HM2 "Select Player" doesn't show all hands!

    Hello,

    I'm trying to make an Alias with my nicknames but when I search for my main nickname, only 20k hands appear and I have + 1kk! Any suggestions on how to fix this? Thanks!

    30d671b4-9103-4f5f-8dee-889fc598cadb.jpg

    f8c8f865-6968-4ce3-b6c8-7381fd1402e1.jpg
    Last edited by jonasbelon; 06-19-2020 at 06:57 PM.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    i) Please try to vacuum/analyze and reindex your database.

    ii) If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB.

    If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

    Here is a FAQ explaining how to backup your database and all settings in one easy step.

    iii) If none of that helps please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    Make sure you also include screenshots of your reports and a detailed description by tournament number, session, hole cards, stat, etc. of some of the errors we need to test.

  3. #3
    Junior Member
    Join Date
    Jun 2020
    Posts
    2

    Default

    I did the vacuum and it worked, thank you very much!

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
    Regards udbrky (Chris)

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