Hud not detecting all Database hands
Results 1 to 4 of 4
  1. #1
    Junior Member
    Join Date
    May 2013
    Posts
    28

    Default Hud not detecting all Database hands

    Hi Fozzy and team,

    My HUD in the re-player is not detecting all hands on the players. (see attached)

    All these players I have thousands of hands on. 1 more thing, HM2 is running super slow, particularity the re-player. I am running 2.0.0.8673

    Thanks
    Attached Images Attached Images

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Please make sure the replayer options (click in the bottom left corner) - [ ] 'Use stats up to day of hand' is unchecked. If it is checked and you have to uncheck it you need to restart HM2 for the changes to take effect.

    Are you using any customized HUD/Tournament filters?

    Make sure the HUD Settings > General Settings > Common Settings > [ ] 'Use session stats' is disabled. Also check the Table HUD Options to be sure it is set to All Hands and not Session Stats.

    - HUD Settings > HUD Filters should all be set to '2 to 10' and make sure that both check box options under Filter by limits are checked [x].

    - HUD Settings > HUD Filters > Filter by date / numer of hands > 'Include hands newer than X months old' should be set to 120 and 'Use last X hands' should be set to 0.

    - HUD Settings > Tournament Filters are all set to '1 to 81+'. Changing these filters to anything other than their default settings will make the HUD Stats change drastically based on the number of players at the table and/or their stack sizes in tournaments.

    If that doesn't fix the issues, please reproduce the problem and attach a screenshot - https://support.microsoft.com/en-us/...re-screenshots - showing the HUD, the Report for one of the selected players with the problems, and pictures of the HUD Filters and Tournament Filters and attach a log file as explained in this FAQ.
    Last edited by fozzy71; 06-17-2020 at 08:13 AM.

  3. #3
    Junior Member
    Join Date
    May 2013
    Posts
    28

    Default

    Quote Originally Posted by fozzy71 View Post
    Please make sure the replayer options (click in the bottom left corner) - [ ] 'Use stats up to day of hand' is unchecked. If it is checked and you have to uncheck it you need to restart HM2 for the changes to take effect.

    Are you using any customized HUD/Tournament filters?

    Make sure the HUD Settings > General Settings > Common Settings > [ ] 'Use session stats' is disabled. Also check the Table HUD Options to be sure it is set to All Hands and not Session Stats.

    - HUD Settings > HUD Filters should all be set to '2 to 10' and make sure that both check box options under Filter by limits are checked [x].

    - HUD Settings > HUD Filters > Filter by date / numer of hands > 'Include hands newer than X months old' should be set to 120 and 'Use last X hands' should be set to 0.

    - HUD Settings > Tournament Filters are all set to '1 to 81+'. Changing these filters to anything other than their default settings will make the HUD Stats change drastically based on the number of players at the table and/or their stack sizes in tournaments.


    If that doesn't fix the issues, please reproduce the problem and attach a screenshot - https://support.microsoft.com/en-us/...re-screenshots - showing the HUD, the Report for one of the selected players with the problems, and pictures of the HUD Filters and Tournament Filters and attach a log file as explained in this FAQ.
    I saved my DB and settings, did a reinstall of HM2 and seems to be ok now.

    Thanks, case closed.

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Similar Threads

  1. hud not always detecting new player
    By fr3kvent in forum General Support
    Replies: 5
    Last Post: 02-26-2012, 08:41 AM
  2. HUD not detecting table
    By Alanxv in forum Manager General
    Replies: 4
    Last Post: 05-02-2011, 05:54 AM
  3. Table Manager not working although detecting hands - W7
    By samuel1976 in forum Manager General
    Replies: 4
    Last Post: 10-25-2009, 02:31 PM
  4. Hud not detecting any tables
    By Pilequinha in forum Manager General
    Replies: 2
    Last Post: 09-17-2009, 06:01 AM
  5. Auto Import not detecting hands
    By Peleus in forum Manager General
    Replies: 2
    Last Post: 07-17-2008, 11:25 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •