Trojan warnings from Windows Security
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  1. #1
    Member
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    Sep 2009
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    Default Trojan warnings from Windows Security

    Hello,
    On a new computer and after installing the latest version of HEM2, I've been getting these nice warnings:
    ApplicationFrameHost_NL19y7vxdI.png
    Same with HmUpdate.exe

    I know it's (almost certainly) just a false positive, but it's a bit annoying to deal with, and feels uncomfortable. Is there anything you can do about it or do I just have to ignore it and wait for the various AV engines to recognize it's not a trojan?

    Thanks for your time!

  2. #2
    *** HM3! *** fozzy71's Avatar
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    That is a false positive alert and you should report the false positive, remove it from quarantine and/or add exceptions for it and the installer and install the update/patch again.

    Sometimes security software can prevent Holdem Manager communicating with PostgreSQL and the Poker sites. This can cause many issues including import, hud issues and issues with launching Holdem Manager. Please follow the instructions in this FAQ that creates exceptions for Holdem Manager and PostgreSQL to avoid these issues - http://hm2faq.holdemmanager.com/ques...%28Firewall%29

    Open your Windows Defender (or chosen AntiVirus program) > History tab:

    1) Select the files if they are from holdemmanager with that checkbox on the left side, then in the bottom right of the window click 'Allow Item'.
    2) Start HM2.

    Please let us know if that solved the problems.

    If you continue to have problems:

    Please zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

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