Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray. Restart HM3 and check your HM3 - Help - My Licenses tab and you should now be able to see your active Holdem and/or Omaha licenses you purchased as shown in the linked image -
https://www.dropbox.com/s/vj3nhvtz8u...tatus.png?dl=0
If you continue to have problems: Open the HM3 - Help - 'My Licenses...' menu and click your email address then login to the software with your account password.
If none of that helps:
Please create a support ticket via the
'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach
a set of log files and a screenshot and detailed description of the issue in the support ticket you created.