HM3 Paid Support
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  1. #1
    Junior Member
    Join Date
    Mar 2018
    Posts
    2

    Default HM3 Paid Support

    Hi,
    There used to be an option to pay for support with HM2. I don't see it anymore and I need help with HM3. Can I still pay for support to have one on one help?

    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Only the HM2 Support site has that option for 'Premium Support' but our support volume has more than doubled the past few months due to the pandemic so our team does not have time for the paid remote support sessions.

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

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