My HUD is not working on my replayer for HM3

[AngryFinch]

Hello,

Pretty simple question. My HUD is not popping up on my replayer as I review my sessions, so I cannot add to my notes at that point. This has worked in the past, just not now. And yes, I triple checked that my "show HUD" button was toggled ON, on the replayer. Any thoughts?

[fozzy71]

Hello,

Pretty simple question. My HUD is not popping up on my replayer as I review my sessions, so I cannot add to my notes at that point. This has worked in the past, just not now. And yes, I triple checked that my "show HUD" button was toggled ON, on the replayer. Any thoughts?

Which Operating System, Firewall, and AntiVirus are you using?

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
- Launch your poker client(s).

If you continue to have problems:

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Also attach a small sample of your recent hands that you are having this problem with for testing.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM3Archive is in C:\HM3Archive by default, but you may have put it anywhere. The archive should be organized by \Network\Month\DayOfMonth (example: C:\HM3Archive\SiteName\2016\07\31).* It is configured in the Tools - Settings - Import menu.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. *If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' *and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.
- https://help.dropbox.com/files-folde...utside-dropbox
- https://support.google.com/drive/ans...DDesktop&hl=en