Holdem manager update problem
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  1. #1
    Senior Member
    Join Date
    Apr 2012
    Posts
    137

    Default Holdem manager update problem

    Hello,

    I got the message to update HM3 and when I was installing the new version I am having this error message: https://gyazo.com/5547a7e3b611a2d1e87e1bc82ec87372

    I tried using different locations to install the update but in all of them I am getting the same random message. This is something that never happened to me in previous versions of HM3 or HM2 / PT4.

    After I start hM3 (cancelling the installation) I am getting this message too about the hand grabber not working: https://gyazo.com/17c75c6e8ac7254ce7632eb26325c3a2


    By the way, I created another post in the features forum with a video I did providing feedback about the replayer, make sure you watch it, I think itīs important: https://youtu.be/FFdIfyv6SNc

    Kind Regards,
    Elias.
    Last edited by Rocks_strato; Yesterday at 01:22 AM.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    29,557

    Default

    The Ignition Hand Grabber (IHG) app updates without HM3 and the latest build of the App has Tournament support so you need the latest build of HM3 with the new Parser and HUD code to support those hands/tables.

    You need the previous .msi installer you used in the same folder as your new update patch for 3.1.10.0. Try leaving these behind in your downloads folder if you typically empty your downloads folder regularly.

    Here is the latest stable to update to - https://www.holdemmanager.com/downlo...channel=stable

    You also need the following file for your installed HM3 version in that same folder:

    Here is the previous beta - https://www.holdemmanager.com/downlo...ion=3.1.9.5853

    And the previous stable - https://www.holdemmanager.com/downlo...ersion=3.1.9.0

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