SnG Sensei isn't working!!
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  1. #1
    Junior Member
    Join Date
    May 2020
    Posts
    1

    Default SnG Sensei isn't working!!

    Hello,

    I follow all the steps on the video, but SnG Sensei doesn't work! The Sensei Wizard freeze at Step 2/5.. If I manually go to My Favorites, it goes on until the last step, when it says: The choices in the Search Filter(s) have probably changed. Please set up your searches again and re-save them. Then, you can re-start the Wizard. Even after doing all the steps it asks, I always end up stuck on this. Already sent a log file and an e-mail! Thanks in advance and sorry for my bad english hahaha

  2. #2
    Junior Member
    Join Date
    Sep 2011
    Posts
    14

    Default Same problem

    Can any admins or mods help with this? Ive sent 2 emails with no reply

  3. #3
    Junior Member
    Join Date
    Jun 2020
    Posts
    5

    Default

    Same issue here. Could some mod reply? There a lot of people with the same problem

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,497

    Default

    If this is Windows 10, this is a known issue that we are working on.
    Regards udbrky (Chris)

  5. #5
    Junior Member
    Join Date
    Jun 2020
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    5

    Default

    Quote Originally Posted by udbrky View Post
    If this is Windows 10, this is a known issue that we are working on.
    Yesterday i got my monthly subscription just to use the Sng sensei feature. I canīt use it at all so i think it would be fair if you refund me the money. I have used it several times before and it worked (Will do when it works for sure)

    Thanks

  6. #6
    Junior Member
    Join Date
    Jun 2020
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    5

    Default

    Quote Originally Posted by udbrky View Post
    If this is Windows 10, this is a known issue that we are working on.
    I just got a monthly subscription yesterday just to use the SNG SENSEI feature. It doesnīt work at all so i think a refund would be pretty fair. I have used it several times before it and it worked (will do when it works obvioulsy).

    Thanks

  7. #7
    Junior Member
    Join Date
    Oct 2017
    Posts
    7

    Default

    you will write here new instruction?
    Now nothing work,are some updating planned?
    Last edited by salva2288; 06-23-2020 at 11:28 AM.

  8. #8
    Junior Member
    Join Date
    Oct 2017
    Posts
    7

    Angry

    current version (the last) 2.8.50 and pokerstars.it sensei don't work !!

    There are other upgrade planned?

    I know you're working hard for this,but i need to work too.

    Thanks for all

  9. #9
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,497

    Default

    Please create a support ticket here - https://support.holdemmanager.com/support/category/19 - with a link to this thread and your forum username.
    Regards udbrky (Chris)

  10. #10
    Junior Member
    Join Date
    Jun 2020
    Posts
    5

    Default

    Could you please send a link to download a older version of TN2? Maybe thats a way to solve the problem till it is fixed. Thanks

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