HM3 ver and Ignition hand grabber
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  1. #1
    Junior Member
    Join Date
    Feb 2018
    Posts
    7

    Exclamation HM3 ver and Ignition hand grabber

    Good day.
    My HM3 application stopped working. I have the latest version for now (3.1.9.0) and when I try to lauch the app, I have an err:
    This version of HM doesnt support the current version of the ignition hand grabber
    Please download the latest version of HM.
    Guide me please how to manage it properly.
    Clip2net_200516023430.png
    Attached Images Attached Images

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,821

    Default

    Hello proud,

    Did you update?

    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta

    If you continue to have problems:

    Please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, the screenshots and details of what steps preceded the error to a support ticket - https://support.holdemmanager.com/su...les-to-support
    Regards udbrky (Chris)

  3. #3
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    31,692

    Default

    The Ignition Hand Grabber (IHG) app was updated to support tournaments so you need to install the latest beta version of HM3 for the latest parser and HUD files to support those games. The link in the post above should get you sorted out.

    You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can also check for updates and release notes in our HM3 Releases forum here - https://forums.holdemmanager.com/forumdisplay.php?f=278

  4. #4
    Junior Member
    Join Date
    Feb 2018
    Posts
    7

    Default

    It worked! Gratz

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