Problems With NC Settings

[john2]

Somehow my secondary Notecaddy tab disappeared (The one with the stop/start button and where you choose #/cores). I chose "restore to default layout" and the image below happened.

NCerror.JPG

I unistalled/re-installed HM3 and that didn't help.

I then followed directions on the Assaultware site for restoring factory settings. (In the "roaming" folder) That didn't help, either.

How do I get back to the two normal starting tabs?

[NotecaddyEdge]

Hi john2,

Perhaps when resetting the settings you didn't remove a file that could have been removed. Try this:

Be aware that doing this will change your settings in NoteCaddy back to their default settings. To do this close HM3 and the server. Navigate to C:\Users\YOURUSERNAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy. Delete these files (if you don't see some of them it's OK):

CaddySettings.xml
ActiveNoteLayout.xml
InactiveNoteLayout.xml
ActiveColorLayout.xml
InactiveColorLayout.xml
caddylayoutEx.xml
default_ActiveColorLayout.xml
default_ActiveNoteLayout.xml
default_caddylayoutEx.xml
default_InactiveColorLayout.xml
default_InactiveNoteLayout.xml
defaultmappings.xml

Start HM3 and go back into NoteCaddy. You can adjust your settings in NoteCaddy -> File -> Settings to your preferences again.

Please let us know if you still have issues.

[john2]

Thank you. Unfortunately, HM3 won't start at all today. The splash screen appears for ten minutes, but the main interface doesn't open. I submitted a ticket through the HM3 support page.

[john2]

Fixed the HM3 startup problem and the Notecaddy problem resolved itself.

[NotecaddyEdge]

Fixed the HM3 startup problem and the Notecaddy problem resolved itself.

Glad to hear that