Ipoker mtt bug
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Thread: Ipoker mtt bug

  1. #1
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    Default Ipoker mtt bug

    Hi. I play Ipoker andHM2 (.8695) and windows 10.
    the HUD and the hud work correctly with one table. But if Iplay a second table, the import stops. The HUD is still here but there's no more import...
    When I clic on the HUD table, it disappears and close. I must restart HM2. the same problem repeats every time I play mtt. Cash game and twisters work correctly

  2. #2
    You're out! udbrky's Avatar
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    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

    Please reproduce the problem and:
    - Attach a screenshot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Attach a copy of the original Hand history for the table with the issue*
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    *All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

  3. #3
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    Ok thanks. I've ticked [HUD stats] and [fast poker] but the problem is still here. Yesterday I've started a MTT session, the import and the HUD were ok on my first table, but when I've opened a second table, there was no import and no HUD.
    Then I restarted HM2 and no more hud for all the tables...
    But with the Table Finder I can fix the bug now. But the import doesn't work automatically.
    This morning, when I launch HM2 i've a pop-up (see attachment)hm2.png

  4. #4
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    Now I have the same problem in cash game tables!....

  5. #5
    You're out! udbrky's Avatar
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    Did you send in a ticket for it?
    Regards udbrky (Chris)

  6. #6
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    no I don't know how to do

  7. #7
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    Now on cash game table, there's only one table without HUD. when I clic on the tables hud's settings, HM2 freeze

  8. #8
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    I have just send in a ticket

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