site option always on default 2.0
Results 1 to 10 of 10
  1. #1
    Junior Member
    Join Date
    Aug 2020
    Posts
    5

    Default site option always on default 2.0

    HUD Settings->Site Options dropdwon menu is greyed out and I cant change to my chopice of hud.

    https://gyazo.com/457a4f00b3e19c8e3dbd31667e45116f

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    The upper left corner is supposed to be greyed out. You have to click the right side dropdown with the empty square to select a profile for the various settings options you set to the left of that menu as shown in the attached image.

    2020-08-21_09h16_12.png

    Note: The easiest way to get it setup is to join a new cash/tournament table and choose the HUD you want to use from the Table HUD Options menu drop-down box and it will ask you if you want to use that HUD Config at all similar tables. Click the Settings menu (gear icon) that appears at the top of the table, choose the preferred HUD from the drop-down menu and then click the Use for all similar tables button. If you can't see the gear icon it can be enabled via the HUD Settings > General Settings > Common Settings > [x] Show Table HUD.

    http://hm2faq.holdemmanager.com/ques...D+Site+Options

  3. #3
    Junior Member
    Join Date
    Aug 2020
    Posts
    5

    Default

    I used the right side dropdown but it doesnt work, neither does the method under your note. I have to choose my preferred hud manually for every individual table, although I click to use it for all similar tables.

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Please export your custom HUD's in HUD Settings > HUD Designer > 'Export'

    Then close HM2 and delete the prefs.xml file in this folder:

    Windows 7/8/10, Vista

    C:\Users\[Username]\AppData\Roaming\HoldemManager\Config

    XP

    C:\Documents And Settings\[Username]\Application Data\HoldemManager\Config

    To see these folders you may have to enable hidden files - http://faq.holdemmanager.com/questio...es+in+Windows+

    Try to reproduce the problem using the default HUD/settings. *If it works properly you can try importing your customized HUD again. *If the problem returns after importing the custom HUD then you know that config is corrupted and you will need to delete it and rebuild it from scratch or import an older backup of that HUD config that was created before the corruption. *If you have to rebuild the HUD and don't have a backup/export of your HUD from before the corruption occurred you can try to find a similar HUD to use as a starting template from our HUD Repository -*http://www.holdemmanager.com//hud_repository/

    If you continue to have problems with the default HUD profiles on Site Options please reproduce the problem and send your HM2Logs folder with screenshots and a detailed description of what you were doing and what problems you were experiencing, with a link to this thread and your forum name.

  5. #5
    Junior Member
    Join Date
    Aug 2020
    Posts
    5

    Default

    Deleted the file and now cant start HEM at all. Got this message:

    https://gyazo.com/29d4a28c6d8143e87310fb9d1e4247d9
    Last edited by brus; 08-22-2020 at 01:14 PM. Reason: solved the issue in the comment

  6. #6
    Junior Member
    Join Date
    Aug 2020
    Posts
    5

    Default

    The problem doesnt seem to be with the custom hud as I delete it, open hem , start tabelsw and wnat to change from default hud to any other I still have to do it manually for all tables, clicking use for all similar tables does nothing. I created the log report , where can I attach it?

  7. #7
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please see this section of the Windows FAQ and reset your Winsock Adapter - http://hm2faq.holdemmanager.com/ques...+files#winsock

    If you continue to have problems this is typically caused by a corrupted file. This can be solved by deleting these files:

    ScannerLog.txt
    holdemmanager.config
    (and any .bak or .corrupt versions of those files you see)

    in

    Windows 7 log file location: C:\Users\username\AppData\Roaming\Holdem Manager\
    Window XP log path location: C:\Documents and Settings\User_name\Application Data\HoldemManager

    If you cannot see the appData folder then see this tutorial explaining how to show system and hidden files:
    http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

    You should also follow these steps, as the log indicates that HM2 is having trouble accessing and updating files in the above folder. Please see this FAQ to alleviate any security bottlenecks - http://hm2faq.holdemmanager.com/ques...olders+HM2+use

    Once you delete the file, restart HM2 and if the problem persists follow these instructions for sending us a new log file directly after the crash and before you restart HM2 - http://hm2faq.holdemmanager.com/ques...ger+Support%3F. There might be new information in that log file that helps us to narrow down the issue.
    Regards udbrky (Chris)

  8. #8
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Go to Site Options and remove all assignments. Now assign the HUD to your site/game/table type.
    Regards udbrky (Chris)

  9. #9
    Junior Member
    Join Date
    May 2023
    Location
    New York
    Posts
    3

    Default

    When I delete the custom hud, open Hem, start a table, and then want to switch from the default hud to any other, I still have to do it manually for every table; choosing Use for All Similar Tables has no effect. This suggests that the problem is not with the custom hud.

    word wipe

  10. #10
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    If you (1) left-click the Table 'HUD' panel you can (2) choose the HUD you want to use then (3) open the menu again as shown in the attached image to set it as the default profile for that table type -

    You will need to do the same for each site/game you play unless you apply it to 'Any' in the HUD Options... Profile Select menu.

    These HUD settings are saved and can be managed/created in the HUD - HUD Options: 'Profile Select' menu. Here is an example of how I have mine set up for cash and tournament testing:





    If you continue to have problems:

    Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.

Similar Threads

  1. Replies: 2
    Last Post: 11-08-2018, 04:06 PM
  2. site option disabled/Grayed
    By eaadarsh in forum General Support
    Replies: 4
    Last Post: 10-25-2015, 07:41 AM
  3. set up a poker site using Site Setup
    By stasbd in forum Русский форум
    Replies: 1
    Last Post: 10-16-2013, 04:39 AM
  4. Time differences from site to site
    By PatInTheHat in forum Manager General
    Replies: 2
    Last Post: 09-14-2009, 06:15 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •