Hand Replayer won't show Hero's Hole Cards

[ClickingButtons]

I have the option turned on to show hero's hole cards. It only shows a random few, but HM3 clearly recognizes hero's hands. You can see all the hole cards in the database view.

[fozzy71]

I have the option turned on to show hero's hole cards. It only shows a random few, but HM3 clearly recognizes hero's hands. You can see all the hole cards in the database view.

Please try all the steps in this FAQ.

If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

When sending the hand history sample, also send a set of your log files as explained here - https://support.holdemmanager.com/su...les-to-support