It sounds like you are not using a converter yet. We can not support BOL natively, you have to use a 3rd party hand grabber such as this one - https://www.advancedpokertools.com/p...hicoConverter/
It sounds like you are not using a converter yet. We can not support BOL natively, you have to use a 3rd party hand grabber such as this one - https://www.advancedpokertools.com/p...hicoConverter/
Hi!
I've just bought the software but I'm having problemas in the first initialization. I was using Windows 7 and didnt work out. Tried to install windows 10, and still nothing.
We have found some issues with HM3 that are likely to be causing your issues.
Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta
Note:
- If you get prompted by our Startup Wizard or the Login prompt please do not rush quickly through the required 'Next' or other button presses.
- If the Startup Wizard prompts you to import any hands please choose the [x] 'Do not import any hands' option and wait until HM3 has successfully launched then import hands manually using the File - 'Import Folder/Files' options instead.
If you continue to have problems: Please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, the screenshots and details of what steps preceded the error to a support ticket - https://support.holdemmanager.com/su...les-to-support