Having problems activating my free trial
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  1. #1
    Junior Member
    Join Date
    Apr 2020
    Posts
    1

    Default Having problems activating my free trial

    Downloaded Holdem Manager but when it asks me if I have a license, I click 'No' and it just exits the program.

    Is there a way to access the free trial?

    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.

    Open C:\Users\{UserName}\AppData\Roaming\Max Value Software\Holdem Manager\3.0\Config and delete CurrentUserToken.txt file. If you can't see it, turn off the windows option that is hiding that directory - http://faq.holdemmanager.com/questio...es+in+Windows+

    If you continue to have problems:

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

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