HUD not working on Pokerstars
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  1. #1
    Junior Member
    Join Date
    Apr 2020
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    5

    Default HUD not working on Pokerstars

    Hello,

    i just installed HM 3 and imported all my HM 2 database. When i check the import details (Tools -> import details) i get some error. The autoimport and live play are recording all hands but stil the HUD is not working. The handhistory at Pokerstars is being safed in english and also the auto import folder is correct.

    import details.jpg

    So far i have no ideas what i can do to make the HUD work. Do you have any ideas what i have to changes in the settings? Is it because of the error i got in the import details?

    Thanks in advance.

    Martin

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,290

    Default

    Please try all the steps in this FAQ.

    If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Apr 2020
    Posts
    5

    Default

    Hi Chris,

    i already send you my answer via mail with all the information you want to have including the zip-folder with screenshots etc. I really hope you can help me to solve the problem.

    Thanks in advance.

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