HEM 2 replayer issue Ipoker

[DressedNL]

As from this moment I am not able to start the replayer on Ipoker hands,

They Appear in my database:

Ipoker Replaywere.jpg

but when I right click - replay it shows nothing. It has always worked before ...

888/ Micro / Stars all work fine. I tested each site individually..

Any help?

[fozzy71]

Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB.

If you continue to have problems:

Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. *If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' *and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.

[DressedNL]

Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB.

If you continue to have problems:

Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. *If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' *and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.

Hey Buddy thanx for your quick reply

I have here a video indicating my issue

https://share.getcloudapp.com/8LuJKP2A

Like u see on 888 no issues once i want to replay Ipoker its stuck

[DressedNL]

Nothing happens indeed with new DB

ticket created

Your ticket number is #478462 and

video here pointing out the issue

https://share.getcloudapp.com/8LuJKP2A

[Pat86]

Hey, have a same problem(( Actually, when i re-installed my HM2 my Windows Security has detected HM Update file like a trojan. May be it is same problems? Because my Windows Security dont detected anything from HM files.

P.S. strange but all work now. maybe exclusion windows security start work for HM2

[udbrky]

If you get it, tell your AV about the false positive and add all files to the exclusions.

[DressedNL]

@ All this issue has been resolved.!

I have installed betfair again
I reinstalled HEM and imported back configs. Apparently the issue was in the * config folder where Ed was greatly pointed me too. All is resolved!