Error opening file for writing - HM2
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Mar 2020
    Posts
    1

    Default Error opening file for writing - HM2

    Hello,

    My HM2 stopped working whilst using it and when I tried to open it stated the shortcut is broken. I have tried to update it via the website and I get the 'Error opening file for writing message'

    I have uninstalled and tried a reinstall and I get the same error message.

    Can you assist please?

    Thanks
    Steve

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    29,138

    Default

    Uninstall HM2 and then Reinstall HM2 from this file http://www.holdemmanager.com/downloa...er_2_Setup.exe

    - After downloading, you should right-click the file, go to properties and click unblock.*
    * If you do not see an 'unblock' option you can ignore this step.
    - Then, right click the file and run as administrator.

    Please update to the latest beta version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe

    - After downloading, you should right-click the file, go to properties and click unblock.*
    * If you do not see an 'unblock' option you can ignore this step.
    - Then, right click the file and run as administrator.

    If you continue to have problems:

    Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
    - Check for any errors and send the information (Save All Events As...)and compress*/attach that file to this support ticket.
    - Please send your \HM2Logs folder files as well.

    *When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com

Similar Threads

  1. Replies: 1
    Last Post: 02-19-2017, 07:08 PM
  2. Replies: 3
    Last Post: 01-23-2015, 10:06 PM
  3. Error opening file for writing
    By 7Suarez7 in forum General Support
    Replies: 1
    Last Post: 02-18-2012, 03:25 AM
  4. Replies: 1
    Last Post: 11-21-2010, 07:55 AM
  5. Error when writing to open file
    By DonCoryon in forum Manager General
    Replies: 3
    Last Post: 05-07-2010, 03:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •