An Error has occurred while hooking DLL

[Simava88]

Hi

I have a problem. If I click on HM2 application then i get a error. It says: An Error has occurred while hooking DLL. What to do?

[udbrky]

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

If you continue to have problems please review the following links and follow the instructions below to try and resolve this issue.

https://forums.holdemmanager.com/sho...=1#post2499831

https://answers.microsoft.com/en-us/...c-695b60477a93

1. Open a command prompt as administrator
2. Type:
DISM /Online /Cleanup-Image /RestoreHealth
- Please, mind the spaces in this line! It takes some time until it starts (minutes), and the whole process is like 30 minutes long
3. Type:
sfc /scannow
- again, mind the space.
4. Restart the computer

If you continue to have problems:

Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com

[ezequiieel]

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

If you continue to have problems please review the following links and follow the instructions below to try and resolve this issue.

https://forums.holdemmanager.com/sho...=1#post2499831

https://answers.microsoft.com/en-us/...c-695b60477a93

1. Open a command prompt as administrator
2. Type:
DISM /Online /Cleanup-Image /RestoreHealth
- Please, mind the spaces in this line! It takes some time until it starts (minutes), and the whole process is like 30 minutes long
3. Type:
sfc /scannow
- again, mind the space.
4. Restart the computer

If you continue to have problems:

Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com

same happens to me cant repair

[udbrky]

Send in the files as we said in a ticket.