HERO - Drop down menu
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  1. #1
    Junior Member
    Join Date
    Feb 2018
    Posts
    23

    Default HERO - Drop down menu

    Hello,
    I have 3 different registration in 3 different poker room but when I go to drop down menu in left high section I find my name 6 times repeated. In lowercase and uppercase.

    How can I solve this?

    Thank you

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    i) Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/ques...29#maintenance

    ii) If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands

    If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

    Here is a FAQ explaining how to backup your database and all settings in one easy step - http://hm2faq.holdemmanager.com/ques...onfigs+work%3F

    Please create a support ticket here - https://support.holdemmanager.com/support/category/19 - with a link to this thread and your forum username.

    Send screenshots showing what is happening, so that we can see more clearly.
    Regards udbrky (Chris)

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