Few problems
Results 1 to 4 of 4

Thread: Few problems

  1. #1
    Junior Member
    Join Date
    Mar 2020
    Posts
    16

    Default Few problems

    This happens at least on ipoker.

    PROBLEMS
    - 5-handed cash game tables, HUD displayed only for 4-players
    - taking notes, when players HUD is located close to screen edge, note taking window goes out of screen
    - double-clicking stats on HUD to show stats from current session, doesn't work properly. most of the time pop-up appears with more stats but sometimes it works randomly


    QUESTIONS
    - Is there any way to move HUD on all tables relative to position? If I move stats for seat 1, it would move on all tables

  2. #2
    Junior Member
    Join Date
    Mar 2020
    Posts
    16

    Default does this work???

    work test

  3. #3
    Junior Member
    Join Date
    Mar 2020
    Posts
    16

    Default Few problems

    Good forum and good program...

    problems affecting at least ipoker
    windows 10
    latest hem3

    PROBLEMS
    - 5-handed cash game tables, stats for 4
    - note taking windows goes out of screen
    - double-clicking stats window to show stats for current session works but very randomly, most of the time pop-up window is shown

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,809

    Default

    If you make a post and do not see it immediately please do not post it again. New forum user's posts, and any posts with 'suspicious' text/code, are put into a moderation queue to be approved by our moderators and admins before they are visible. Please note that you will generally get faster support replies by emailing us directly, or by using our support site to create a support ticket if the support site did not resolve your issues - https://support.holdemmanager.com/, instead of posting on the forums. Our support ticket email volume is much higher than our forum traffic so the emails/tickets are monitored more frequently by more representatives than the lower traffic volume forums.

    Quote Originally Posted by kardashian View Post
    This happens at least on ipoker.

    PROBLEMS
    - 5-handed cash game tables, HUD displayed only for 4-players
    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HMT-5181 Is Resolved" in the subject line and body of the email.

    Quote Originally Posted by kardashian View Post
    - taking notes, when players HUD is located close to screen edge, note taking window goes out of screen
    I do not see this as a known issue in our system. Are you using a multiple monitor system? What 'number' monitor is this happening on, and what 'edge' according to your Windows Display Settings? What is your screen size, resolution and Windows DPI Scaling option set to?

    Does it help if you change your DPI Scaling to 125 or 96/Normal? Please see this FAQ - http://hm2faq.holdemmanager.com/ques...g+DPI+settings

    If you continue to have problems:

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem. Also include a link to this forum thread and your forum user name.

    You can then add any screenshots or other files by opening the support ticket on our site. Here is a direct link to your My Tickets page.

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually.

    Quote Originally Posted by kardashian View Post
    - double-clicking stats on HUD to show stats from current session, doesn't work properly. most of the time pop-up appears with more stats but sometimes it works randomly
    Make sure you are clicking in a spot of the HUD with no stats, only the background color. You can also use right-click on a HUD panel to switch, or the Table 'HUD' display - 'Toggle Session Stats' fly-out menu options if those methods might be easier.


    Quote Originally Posted by kardashian View Post
    QUESTIONS
    - Is there any way to move HUD on all tables relative to position? If I move stats for seat 1, it would move on all tables
    Why do you need to move it on one table and not the other? Are you not using preferred seating at Ipoker? Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - Preferred Seating options.

    *Edit to add: HM2 auto saved HUD positions, and had a Table HUD option for 'Independent Mode'. HM3 is in independent mode until you click the Save Layout option, as it doesn't auto save HUD position changes like HM2 did.

    By default the HUD components placed on the table are locked in position to avoid accidentally moving the HUD while playing. To move the HUD component boxes to new locations on the table. Please see this FAQ - https://support.holdemmanager.com/su...e-Up-Correctly

    Hold the Control key and left mouse button while dragging the HUD components to the new location.

    Once they are positioned how you want them you will want to click the HM3 Table 'HUD' icon and 'Save Layout' or 'Lock & Save Layout'.

    You can alternatively click the HM3 'HUD' icon and Unlock the HUD to move HUD groups around on the table without the need to hold the control key. This also applies to moving the HM3 Table 'HUD' icon - hold the modifier key to drag it; and also applies when moving mucked cards and board cards. To see the position of all mucked cards, use the HM3 Table 'HUD' icon to enable "Configure Mucked Cards".

    p.s. The Graphical HUD does not have a lock on the HUD and it is moved using the right mouse button, like HM2.
    Last edited by fozzy71; 03-08-2020 at 08:04 AM.

Similar Threads

  1. few problems with the software here.
    By litlebullet in forum Manager General
    Replies: 1
    Last Post: 11-29-2010, 04:30 AM
  2. Having A few problems...Need help
    By runswell5859 in forum Manager General
    Replies: 3
    Last Post: 08-05-2010, 04:16 AM
  3. A few replayer problems
    By HighSteaks in forum Manager General
    Replies: 4
    Last Post: 10-28-2009, 10:57 AM
  4. A few problems with the new beta
    By harmonica in forum Manager General
    Replies: 7
    Last Post: 07-08-2009, 10:37 AM
  5. A few problems
    By KaiserSose in forum Manager General
    Replies: 1
    Last Post: 09-04-2008, 07:24 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •