zoom HUD stopped working
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  1. #1
    Junior Member
    Join Date
    Feb 2020
    Posts
    1

    Default zoom HUD stopped working

    I play NLH 6max zoom on pokerstars.eu and never had a problem with the HUD.
    Yesterday I played a couple of hundred hands on 6max reg tables, the HUD worked flawlessly there too.
    Today Im opening stars again to play a zoom session and my HUD is not showing anymore for zoom.
    HM2 still tracks all the hands, I see them in reports but HUD wont show anymore.

    No idea why this is, I didnt update anything or change anything.
    Can you guys help me ?

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please update to this version
    http://www.holdemmanager.com/Downloa...pdate_8673.exe

    IMPORTANT Zoom Installation Instructions:

    Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.

    On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly.

    If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.

    Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables

    If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.
    Regards udbrky (Chris)

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