HM3 pokermaster import
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  1. #1
    Junior Member
    Join Date
    Feb 2020
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    1

    Default HM3 pokermaster import

    I am trying to import HHs from pokermaster (generated by pokergrandmaster), the hands do import but stacksizes and all bets are 0

    what am I doing wrong?

    the HHs look like this

    PokerStars Hand #689595780034: Hold'em No Limit (1/2 CNY) - 2019/11/30 16:22:24 UTC [2019/11/30 11:22:24 ET]
    Table 'PMS102984964' 8-max Seat #7 is the button
    Seat 1: 3424312687 (128.68 in chips)
    Seat 2: 6601447729 (1011 in chips)
    Seat 5: 4883372333 (335.01 in chips)
    Seat 7: 1837328213 (384.21 in chips)
    Seat 8: 6614463672 (295 in chips)
    6614463672: posts the ante 1
    3424312687: posts the ante 1
    6601447729: posts the ante 1
    4883372333: posts the ante 1
    1837328213: posts the ante 1
    6614463672: posts small blind 1
    3424312687: posts big blind 2
    6601447729: posts straddle 4
    *** HOLE CARDS ***
    Dealt to 6601447729 [Th 5c]
    4883372333: folds
    1837328213: calls 4
    6614463672: calls 3
    3424312687: folds
    6601447729: checks
    *** FLOP *** [Qd Td 6h]
    6614463672: checks
    6601447729: checks
    1837328213: bets 12.66
    6614463672: folds
    6601447729: calls 12.66
    *** TURN *** [Qd Td 6h] [5s]
    6601447729: checks
    1837328213: bets 29.54
    6601447729: calls 29.54
    *** RIVER *** [Qd Td 6h 5s] [8d]
    6601447729: checks
    1837328213: bets 68.93
    6601447729: calls 68.93
    *** SHOW DOWN ***
    6601447729: shows [Th 5c]
    1837328213: shows [Jd 4d]
    1837328213 collected 241.26 from pot
    *** SUMMARY ***
    Total pot 241.26 | Rake 0
    Board [Qd Td 6h 5s 8d]
    Seat 1: 3424312687 (big blind) folded before Flop
    Seat 2: 6601447729 showed [Th 5c] and lost
    Seat 5: 4883372333 folded before Flop (didn't bet)
    Seat 7: 1837328213 (button) showed [Jd 4d] and won (241.26)
    Seat 8: 6614463672 (small blind) folded on the Flop


    PokerStars Hand #689595780065: Hold'em No Limit (1/2 CNY) - 2019/11/30 16:53:07 UTC [2019/11/30 11:53:07 ET]
    Table 'PMS102984964' 8-max Seat #1 is the button
    Seat 1: 2713974620 (371.34 in chips)
    Seat 2: 6601447729 (1135.87 in chips)
    Seat 3: 2834207854 (416.18 in chips)
    Seat 4: 4883372333 (446.39 in chips)
    Seat 5: 1875664210 (994.37 in chips)
    Seat 6: 6614463672 (300 in chips)
    Seat 7: 1837328213 (200 in chips)
    Seat 8: 6621394742 (290 in chips)
    6601447729: posts the ante 1
    2834207854: posts the ante 1
    4883372333: posts the ante 1
    1875664210: posts the ante 1
    6614463672: posts the ante 1
    1837328213: posts the ante 1
    6621394742: posts the ante 1
    2713974620: posts the ante 1
    6601447729: posts small blind 1
    2834207854: posts big blind 2
    4883372333: posts straddle 4
    *** HOLE CARDS ***
    Dealt to 6601447729 [9s Qs]
    1875664210: folds
    6614463672: folds
    1837328213: calls 4
    6621394742: calls 4
    2713974620: calls 4
    6601447729: calls 3
    2834207854: calls 2
    4883372333: checks
    *** FLOP *** [2d Jd 6h]
    6601447729: checks
    2834207854: checks
    4883372333: checks
    1837328213: checks
    6621394742: bets 51
    2713974620: folds
    6601447729: folds
    2834207854: folds
    4883372333: folds
    1837328213: folds
    Uncalled bet (51) returned to 6621394742
    6621394742 collected 32 from pot
    6621394742: doesn't show hand
    *** SUMMARY ***
    Total pot 32 | Rake 0
    Board [2d Jd 6h]
    Seat 1: 2713974620 (button) folded on the Flop
    Seat 2: 6601447729 (small blind) folded on the Flop
    Seat 3: 2834207854 (big blind) folded on the Flop
    Seat 4: 4883372333 folded on the Flop
    Seat 5: 1875664210 folded before Flop (didn't bet)
    Seat 6: 6614463672 folded before Flop (didn't bet)
    Seat 7: 1837328213 folded on the Flop
    Seat 8: 6621394742 collected (32)

  2. #2
    You're out! udbrky's Avatar
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    I have escalated your issue to our 2nd level support techs and they will respond to your email as soon as possible.
    Regards udbrky (Chris)

  3. #3
    *** HM3! *** fozzy71's Avatar
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    29,102

    Default

    The only 3rd party card catchers HM3 supports are from EliteHUD and AdvancedPokerTools.

    If those hands from your PokerGrandMaster app are not importing then you need to report that issue to their support instead of us. We can not provide technical help for unsupported sites/networks as we do not design our software to work there or test there with all of the third party tools. If you have any problems with HM2 using third party tools, to use our software with unsupported sites, all support will need to be handled by the third party software support team.

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