HUD slow and shitty
Results 1 to 2 of 2
  1. #1
    Member
    Join Date
    Sep 2019
    Posts
    34

    Default HUD slow and shitty

    HUD is running really slow. I restarted everything twice still shitty.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your poker client lobby and a browser page of this site - https://time.is/ - visible in the screen shot.
    - Close HM3 and the Holdem Manager Server icon in the system tray. *
    - If it is not running or fully launched please open your Windows Task Manager and right-click - End Task on 'Holdem Manager 3', *'HM3 HUD' and 'HoldemManager.Server' if you see them. *
    - Attach a copy of the original Hand history for the table with the issue*

    b)*Click Start - All Apps - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'

    c) Then zip and attach** all (Ctrl+A - Right-Click - Send to - Compressed (zipped) folder) files in that folder to this same support ticket with a detailed description of what you were doing and what problems you are having. *Here is a direct link to your My Tickets page - https://support.holdemmanager.com/user/mytickets/
    *
    * All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM3Archive is in C:\HM3Archive by default, but you may have put it anywhere. The archive should be organized by \Network\Month\DayOfMonth (example: C:\HM3Archive\SiteName\HM3Archive\2016\07\31).* It is configured in the Tools - Settings - Import menu.

    **If the attachment is larger than 10MB please upload them to a file hosting site like or dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. *If you have any problems with dropbox please try using google drive or filedropper.com instead.
    Regards udbrky (Chris)

Similar Threads

  1. Replies: 1
    Last Post: 05-31-2019, 04:21 PM
  2. computer is running slow sine hm2 slow since update?
    By dumbandbored in forum General Support
    Replies: 2
    Last Post: 06-13-2015, 10:44 AM
  3. Replies: 5
    Last Post: 10-18-2013, 09:17 PM
  4. Importing really slow... HUD updates slow
    By poolepit in forum Manager General
    Replies: 3
    Last Post: 05-24-2010, 06:27 AM
  5. Incorrect HUD stats and Slow HM
    By jjordan2 in forum Manager General
    Replies: 1
    Last Post: 04-13-2010, 03:37 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •