Hallo dear support
HM2 says all imported, but nothing to see.
I have video where you can see problems.
I can send link in a pm / an email ?
with kindly Regards
Petra
Hallo dear support
HM2 says all imported, but nothing to see.
I have video where you can see problems.
I can send link in a pm / an email ?
with kindly Regards
Petra
You have to search for the name 'Hero' instead of your actual screen name as the hand history files are anonymized before they are sent.
If you continue to have problems:
Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ.
Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.