Pokerstars Tournament Handhistory incomplete

[Torik]

One tournament in the Tournament report doesn't import or show all hands from that tournament.
When I open the txt file there are 77 hands played, the tournament report only shows 17 hands played.

I have already deleted and reimported the HH and tournament history files.

[udbrky]

Please try all the steps in this FAQ.

If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.