Ignition Omaha H/L non-rebuy tournaments marked as rebuy
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  1. #1
    Junior Member
    Join Date
    Jan 2020
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    1

    Default Ignition Omaha H/L non-rebuy tournaments marked as rebuy

    All Omaha H/L tournaments on Ignition get marked as rebuy tournaments even when they aren't. I tried to go into the tournaments page, and edit the tournament by removing the rebuy attribute, but when I edit a second tournament the first one I edited reverts back to a rebuy. There is no way to fix it with editing the tournaments.

    Edit: I don't need to edit another tournament for it to revert, that's just when I was seeing it revert cause the view refreshes. I opened the Import Details box while doing this. About 30 seconds after editing a tournament the Import Details box shows it's detecting the tournament again, and once I refresh the view the changes I made when editing the tournament are gone.
    Last edited by kysevenle; 01-16-2020 at 04:00 PM.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,019

    Default

    Please try all the steps in this FAQ.

    If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support
    Regards udbrky (Chris)

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