HEM2 error

[Yamarashi]

Hi,

I'm getting this error. I'm using W10. How can I solve this? HEM2 doesn't open!

Thanks in advance.


https://gyazo.com/f883e56029164e6b994569d33865ac5b

Translating:
c:\WINDOWS\system32\pnrpnsp.dll is not designed to run on windows or contains an error. Try reinstalling the program using the original installation, or contact your system administrator or software vendor.

[udbrky]

Please install this version:

http://www.holdemmanager.com/downloa...er_2_Setup.exe

- After downloading, you should right-click the file, go to properties and click unblock.*
* If you do not see an 'unblock' option you can ignore this step.
- Then, right click the file and run as administrator.

Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...) and compress*/attach that file to this support ticket.
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

*When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com