Support tickets getting deleted
Results 1 to 3 of 3
  1. #1
    Junior Member
    Join Date
    Feb 2012
    Posts
    27

    Default Support tickets getting deleted

    Hi,
    i made 4 support tickets yesterday each with a different subject like often wished to put them in different tickets. they were all in the system yesterday but when i woke up and 2 of them got deleted without notification.
    why is this. its quite some work and thankfully they are still documented in the automatical emails i get.

  2. #2
    Junior Member
    Join Date
    Feb 2012
    Posts
    27

    Default

    hm i just saw that the tickets where collected into one. this is kinda weird since its hard to keep the overview but i guess its okay and this thread can be closed
    Last edited by huaba; 12-12-2019 at 07:22 AM.

  3. #3
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    You shouldn't create 4 tickets, unless they're all on separate issues. We usually merge them or close the duplicates. It's easiest to keep the chain flowing in one channel.
    Regards udbrky (Chris)

Similar Threads

  1. Replies: 3
    Last Post: 08-23-2012, 12:49 PM
  2. Hard disk getting full-suspect old notes not deleted
    By hundenapf@gmail.com in forum NoteCaddy
    Replies: 7
    Last Post: 01-21-2012, 01:47 PM
  3. support for tournament tickets and satellite buy-in
    By gmdave in forum Manager General
    Replies: 24
    Last Post: 02-28-2011, 07:59 AM
  4. Deleted tournament results -> need help getting them back
    By dasnuggler in forum Manager General
    Replies: 6
    Last Post: 09-07-2010, 05:04 PM
  5. pospref.txt keeps getting deleted
    By spino1i in forum Manager General
    Replies: 1
    Last Post: 08-15-2009, 08:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •