On the flop this is actually is 64.27% to 35.73%, why is this wrong?
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On the flop this is actually is 64.27% to 35.73%, why is this wrong?
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Please try all the steps in this FAQ - https://support.holdemmanager.com/su...ports-Fixed%3F
If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
Regards udbrky (Chris)
It's a Run It Once HH if that makes any difference?
The site always matters, especially when it is a site we only added support for recently. Please send us the hand(s) and screenshots/details of the issue as requested above, with a link to this thread.
Please create a support ticket with a link to this thread and your forum username.
Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ.
Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
I was thinking about this, could it be that it's calculating the equities of the players involved in the hand to include the displayed folded cards? It's the only site that shows the mucked cards of all players during the hand.
Doesn't your team have any RIO HHs on file?