Hello,
At the time I exit HM2 (and while it tries to Sync database), I get an "error validating your account" and when I try to login to my HM2 account there is the same problem as well.
Can you please give a fix for this?
Hello,
At the time I exit HM2 (and while it tries to Sync database), I get an "error validating your account" and when I try to login to my HM2 account there is the same problem as well.
Can you please give a fix for this?
Last edited by Night; 11-08-2019 at 08:20 AM.
+1
We had a temporary issue with our server which is now resolved and we apologize for any inconvenience caused.
If you have not already done so please try running Holdem Manager again.
If you have any problems activating the software:
Please see this FAQ for help in resolving licensing issues:
hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager
If you continue to have problems we need you to send us the \HM2Logs folder as explained in the last steps under 'Contact Support'.
Actually I solved it by just typing password again, since password was already filled I tought I did not have to, but yes you need to type it again. Problem solved, thanks.
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.
Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
Regards udbrky (Chris)