New Partypoker file format not supported.

[VithelTone]

Hi, i wanted to know if you have an ETA when hm2 will be able to read new Partypoker format for hands to import

Thanks,.

[fozzy71]

We need hands sent to us for testing.

Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. *If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' *and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.

[VithelTone]

We need hands sent to us for testing.

Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. *If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' *and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.

Sent, would appreciate *IF possible an ETA on the fix

[udbrky]

There is no ETA. Many times we discover hands that are not importing, and there's a lot of back and forth in testing and fixes and re-testing that does not allow for an accurate ETA.

[VithelTone]

Hey, sorry to bother, its been a while, do you guys have any news regarding hem2 supporting files?


Thanks

[Dark Star]

i'd like to have some idea too. if i knew this would be sorted soon i would start playing on party again but if it's been given a low priority and won't be done for a few weeks or more then at least i'll know not to bother playing there for now