the specified account already exists!
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  1. #1
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    Default the specified account already exists!

    I update HM3 but have a problem "the specified account already exists" i can't update.How can i fix it
    Last edited by star72; 10-22-2019 at 02:55 PM.

  2. #2
    You're out! udbrky's Avatar
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    20,898

    Default

    Quote Originally Posted by star72 View Post
    I update HM3 but have a problem "the specified account already exists" i can't update.How can i fix it
    Where does it say this?

    Include a screenshot.

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Default

    Quote Originally Posted by udbrky View Post
    Where does it say this?

    Include a screenshot.

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support
    Capture.PNG
    Capture1.PNG

  4. #4
    Junior Member
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    Dec 2014
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    Default

    Quote Originally Posted by udbrky View Post
    Where does it say this?

    Include a screenshot.

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support
    this is error
    https://imgur.com/a/nG6GQtW

  5. #5
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    Did you send the logs yet?

    Please create a support ticket via the 'Contact Support' link and link to this thread and tell us your forum user name. Please attach a set of log files and a screenshot of the issue in the support ticket you created.

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