Unable to purchase with my credit card
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  1. #1
    Senior Member
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    Jul 2008
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    203

    Default Unable to purchase with my credit card

    Trying to purchase a new subscription of TN2, but getting message 'Your payment has been declined. Please check your payment details are correct and try purchasing again. .....'. All my details are correct and confirmed with my bank that they are not blocking the card.

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Sep 1971
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    HM Support
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    28,680

    Default

    Please email your account details and questions/problems to us via the 'Contact Support' link here - https://support.holdemmanager.com/

  3. #3
    Senior Member
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    Jul 2008
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    Default

    Quote Originally Posted by fozzy71 View Post
    Please email your account details and questions/problems to us via the 'Contact Support' link here - https://support.holdemmanager.com/
    I think it might have been an error on my part after all, my credit card has just the initial of my first name and I was entering in my full name. I'm going to hold off on purchasing for a while, the main reason I wanted to purchase was to see if sensei was working for spins now (especially flash spins), as the last time I had TN2 a couple of months ago it wasn't working for spins, not for me at least.

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