Logging and keeping player information from tourney session to session

[Tmoney]

Hey every one,

I am quite new to the using of this software so i will probably be posting quite a bit just to assist me with getting the most out of this software. Thank you in advanced for any input.

I am wondering if the heads up display will display information collected on an opponent from one tourney and then transition that information to another tourney session should you be at a table with the same person. For example if i have played 100 hands with opponent A in one session and then a few days later i encounter them in another tourney session will it start my hands played against at zero or would it start me at 100 with them specifically as we have played together before.

I only ask because i have played with the same people but it always starts my hands played at zero for every one, i just want to make sure its the same for everyone or i figure out how to fix it. Any input would be greatly appreciated.

[udbrky]

Are you referring to the hero HUD stats or opponent HUD stats?

If it is for you, HM is designed to only show your session stats at that table as we felt it was a lot more useful for a couple of reasons:
1) A lot of people will have a huge amount of stats on themselves so it avoids performance issues having to crunch numbers to show these for yourself
2) A lot of regulars are very aware of their own stats and when you have a lot of stats accumulated it would take a huge swing to for the stat values to change with bigger samples
3) Its much more beneficial to see your session stats to get an idea of how aggressive or passive people will see you since you sat at that table. (again even if its against a reg you'll know yourself your overall image or at least you should)
4) You can easily check your overall stats in the reports section to remind yourself of any stats but again most people know their stats pretty well.

If it is for your opponents, there are some settings that can cause the HUD to show less hands, or to reset. Please make sure that these steps are followed to set the HUD to show all hands:

Make sure the HUD Settings > General Settings > Common Settings > [ ] 'Use session stats' is disabled. Also check the Table HUD Options to be sure it is set to All Hands and not Session Stats - http://hm2faq.holdemmanager.com/ques...2831/Table+HUD

- HUD Settings > HUD Filters should all be set to '2 to 10' and make sure that both check box options under Filter by limits are checked [x].

- HUD Settings > HUD Filters > Filter by date / numer of hands > 'Include hands newer than X months old' should be set to 120 and 'Use last X hands' should be set to 0.

- HUD Settings > Tournament Filters are all set to '1 to 81+'. Changing these filters to anything other than their default settings will make the HUD Stats change drastically based on the number of players at the table and/or their stack sizes in tournaments.

If that doesn't fix the issues, please reproduce the problem and attach a screen shot - https://support.microsoft.com/en-us/...re-screenshots - showing the HUD, the Report for one of the selected players with the problems, and pictures of the HUD Filters and Tournament Filters and attach a log file as explained in this FAQ - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.