In the stakes section under more filters I can’t find 500 fast. Why?
In the stakes section under more filters I can’t find 500 fast. Why?
If you don't see that stake then there are no hands for that stake in your database. Did they possibly get recorded as another stake? Or did they have import errors if you look under the Import History menu?
Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands
If you continue to have problems:
Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.
Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).
When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.