Fixing Import Errors?
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  1. #1
    Junior Member
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    Default Fixing Import Errors?

    Random hands are not being imported into HM2 automatically, when I try upload them manually it shows as errored. How can i fix this?

    (Note: I am manually uploading from the HM2 folder because i dont know where pokerstars archives it hands, if anyone has any ideas on that can they let me know?)

    Thanks
    Attached Files Attached Files

  2. #2
    You're out! udbrky's Avatar
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    This issue has been documented in detail and provided to the developers to resolve. The assigned internal issue # on this issue is HM-9062. I have added your email address to the ticket so we can notify you once we have fixed it.

  3. #3
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    Quote Originally Posted by udbrky View Post
    This issue has been documented in detail and provided to the developers to resolve. The assigned internal issue # on this issue is HM-9062. I have added your email address to the ticket so we can notify you once we have fixed it.
    Thanks for you swift response.
    This has a happened again, but this time I cant even find the hand saved down on my computer in HM2 folders.
    I would expect to find them here but they're not there?
    C:\HM2Archive\PokerStars\2019\09\01
    Pokerstars #203830661015

    Is this wide spread issue?

    Thanks

  4. #4
    You're out! udbrky's Avatar
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    Quote Originally Posted by Dusty Rdz01 View Post
    Thanks for you swift response.
    This has a happened again, but this time I cant even find the hand saved down on my computer in HM2 folders.
    I would expect to find them here but they're not there?
    C:\HM2Archive\PokerStars\2019\09\01
    Pokerstars #203830661015

    Is this wide spread issue?

    Thanks
    All original files are moved intact to the archive. Search the file for "Cash out"

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