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  1. #1
    Junior Member
    Join Date
    Aug 2019
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    1

    Default Winamax DON Shorthanded bug

    Hi,

    It looks like HM2 is not recognizing the prizes correctly in DON S&G 6 handed, it assings prizes like it were 10 handed:
    1.png
    2.png

    Client and Hnad history are both in English.
    HUD works correctly.

    Thanks

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    19,725

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    Quote Originally Posted by Lumartin99 View Post
    Hi,

    It looks like HM2 is not recognizing the prizes correctly in DON S&G 6 handed, it assings prizes like it were 10 handed:
    1.png
    2.png

    Client and Hnad history are both in English.
    HUD works correctly.

    Thanks
    If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.

    Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: C:\HM2Archive\2016\07\31).

    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. *If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then click 'Share' > 'Create Link' > Copy Link' *and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Mar 2012
    Posts
    15

    Default

    The same problem, a lot of tournaments (but not all) in 4th, 5th & 6th position with error prizes.

  4. #4
    You're out! udbrky's Avatar
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    Jul 2008
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    19,725

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    Quote Originally Posted by achurrin View Post
    The same problem, a lot of tournaments (but not all) in 4th, 5th & 6th position with error prizes.
    Did you send in a ticket with the hands?
    Regards udbrky (Chris)

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