Hi,
I have a problem with the auto import hands during the session.
I have to change the alias to see hands appear.
So, i can't see my graph in live.
How fix that?
Ty
Hi,
I have a problem with the auto import hands during the session.
I have to change the alias to see hands appear.
So, i can't see my graph in live.
How fix that?
Ty
The automatic Site Time Adjustment will read from the site's server. If you adjust the lobby clock settings, on some sites, it could cause the Time column for the hands in the Reports to be off.
To verify, please compare the time in the Active Sessions, or Reports' hands section to your computer clock while playing.
See this FAQ for the adjustment steps if there is a difference - http://hm2faq.holdemmanager.com/ques...ime+Adjustment
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu
Please reproduce the problem and:
- Attach a screenshot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Attach a copy of the original Hand history for the table with the issue*
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
*All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu.
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Regards udbrky (Chris)
Ty.
I don't succeed to solve my problem.
Can i take one hour skype call with to fix it?
MP me for the skype
Ty
I will do it but there's no date before the 3 september...
Can we arrange together to solve the problem before?
Ty