HM3 Hud not recognizing players positions in Microgaming 3max Fish Party SNG

[lebreu]

HI!

When I play a Fish Party SNG on Microgaming the HUD in HM3 does not correctly see player's positions, they are incorrect most of the time.

I do have site settings and HM3 settings pointing to the same seat, but can't make it work.

Is there something i can do or is it just a bug in the HUD system ?

[fozzy71]

This issue has been documented in detail and provided to the developers to resolve. I do not have an estimate for when this issue will be resolved. We do not give estimates until it has been confirmed as fixed by our internal testers and the release is imminent.

HMT-3768: HUD - Microgaming - 3max detected as 10max
HMT-4152: Graphical HUD - Microgaming - 3max Wrong Positions sometimes

If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HMT-3768 Is Resolved" in the subject line and body of the email. Replace 3768 with 4152 (or add both) if you use the graphical HUD also.