Hem2 just stops working when I click on hud popup.

[vitunhinttarit]

Playing zoom at stars.es. Sometimes when I click on players hud to show the popups, the whole hud disappears from that table. It doesn't disappear from other tables though. When this happens, hem2 also stops importing any hands. I have to restart stars and hem2 and manually import the missing hands and then start playing again.

[udbrky]

Please see this FAQ to fix Windows problems - http://hm2faq.holdemmanager.com/ques...+Windows+files

Sometimes the .net framework installation can become corrupt. This can cause several problems including freezes on startup, registration issues, crashes and more. The following FAQ walks you through safely uninstalling .net framework and reinstalling it again - http://hm2faq.holdemmanager.com/ques...p+Instructions

Please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com