Hello, I have issue with my HUD when playing on PlanetWin365 IT.
I use Free PlanetWin365 Converter (advancedpokertools.com).
This is how my settings in converter looks.
bc421e9cb785c6cd01b2fe4d1a26c49a.png
I dont think the issue is with a converter though. When I start playing and before I start the converter it looks like this:
a522d420464dfef258b0aa0600269992.png
So HM2 'knows' I am at the table because there is the panel for played hands. But I need a converter to the HUD. So after I start the converter everything works fine for a while. Only thing that confuses me is that now I have panels for played hands. The one that was there even without a converter (not showing any hands) and a new one which appeared when I launched my converter (working). Not sure this is connected to the issue.
The issue is that after a while the HUD just stops updating. HM2 is not tracking any more hands. I keep playing but opponent's stats stay the same. I do not see the new hands in HM2 database. It usually happens after till I reach 30ish hands. If I play more tables it never happens on all of them. Only one at a time. Few times I noticed it 'froze' when one opponent leaves the table.
Could you please advise me on how to fix it?