HM2 freeze

[rugbyplayer]

Hello, i have a problem with HM2.

HM2 freeze at startup when importing hands. The window says "loading hands, work in progress" but nothing is happening.

What should I do?

[fozzy71]

This could be caused by cultural conflicts in the software. You will just need to reset the culture info.

1) Please open Windows control panel.
2) Open Region-Language
3) Change your region to English (United States)
4) Change your location to United States

Change all time, numerical and financial settings to default. Do not use any customized ones.

https://www.isunshare.com/windows-10...indows-10.html

Afterwards, you can set it back to your standard setting.


If you continue to have problems:

This is most likely due to missing Windows Time Zones. Please see this FAQ and restore them all back:

For XP: http://support.microsoft.com/kb/555537

For 7: http://www.sevenforums.com/tutorials...ime-zones.html

For Win 10 - http://www.tenforums.com/tutorials/2...dows-10-a.html


If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send your \HM2Logs folder files as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click - send to - compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then right-click - 'copy dropbox link' and paste the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com