Hand import error
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  1. #1
    Junior Member
    Join Date
    Jun 2019
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    Lightbulb Hand import error

    I'm trying to import hands and got errors. Auto import and manual get the same error.
    Any ideas any solutions?

    Code:
    erStars Hand #201405828096: Tournament #2630452238, 8500+1500 Hold'em No Limit - Level I (10/20) - 2019/06/15 6:20:08 ET
    Table '2630452238 1' 9-max Seat #1 is the button
    Seat 1: mrs.pause2 (1000 in chips) 
    Seat 2: IBMaN78 (1000 in chips) 
    Seat 3: theo1301 (1000 in chips) 
    Seat 4: Castalie (1000 in chips) 
    Seat 5: pokerman494 (1000 in chips) 
    Seat 6: 41tonow (1000 in chips) 
    Seat 7: Sandy Shore1 (1000 in chips) 
    Seat 8: iDev (1000 in chips) 
    Seat 9: bastasfiga (1000 in chips) is sitting out
    IBMaN78: posts small blind 10
    theo1301: posts big blind 20
    *** HOLE CARDS ***
    Dealt to iDev [9s As]
    Castalie: folds 
    pokerman494: folds 
    41tonow: calls 20
    Sandy Shore1: folds 
    iDev: calls 20
    bastasfiga: calls 20
    mrs.pause2: folds 
    IBMaN78: calls 10
    theo1301: checks 
    *** FLOP *** [2c 4c Kc]
    IBMaN78: checks 
    theo1301: checks 
    41tonow: checks 
    iDev: bets 20
    bastasfiga: folds 
    IBMaN78: calls 20
    theo1301: calls 20
    41tonow: folds 
    *** TURN *** [2c 4c Kc] [7d]
    IBMaN78: checks 
    theo1301: checks 
    iDev: checks 
    *** RIVER *** [2c 4c Kc 7d] [Qh]
    IBMaN78: bets 20
    theo1301: folds 
    iDev: calls 20
    *** SHOW DOWN ***
    IBMaN78: shows [3c Tc] (a flush, King high)
    iDev: mucks hand 
    IBMaN78 collected 200 from pot
    *** SUMMARY ***
    Total pot 200 | Rake 0 
    Board [2c 4c Kc 7d Qh]
    Seat 1: mrs.pause2 (button) folded before Flop (didn't bet)
    Seat 2: IBMaN78 (small blind) showed [3c Tc] and won (200) with a flush, King high
    Seat 3: theo1301 (big blind) folded on the River
    Seat 4: Castalie folded before Flop (didn't bet)
    Seat 5: pokerman494 folded before Flop (didn't bet)
    Seat 6: 41tonow folded on the Flop
    Seat 7: Sandy Shore1 folded before Flop (didn't bet)
    Seat 8: iDev mucked [9s As]
    Seat 9: bastasfiga folded on the Flop

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Default

    Please see your other thread I just replied to. The hand history file text is incomplete. The very first row is missing half of the pokerstars site name.

  3. #3
    Junior Member
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    Jun 2019
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    Default

    I contact to support, the issue is playing money

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Default

    HM2 does not support Stars play money hands but HM3 Beta pre-release does.

    HM3 Pre-Release beta is now available. Click here to register your HM3 beta now - http://www.holdemmanager.com/hm3/beta.php

    - After downloading, you should right-click the file, go to properties and click unblock.*
    * If you do not see an 'unblock' option you can ignore this step.
    - Then, right click the file and click 'Install'.

    Here are some first time install instructions - https://support.holdemmanager.com/su...tion-and-Setup

    If you have any problems with HM3:

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support

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