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  1. #1
    Junior Member
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    Default Статы в быстром покере на pokerstar

    ....и версию обновил до 2.0.0.8649, и клиент пс на англ., причем в реплеере самого хм2 статистика на игроков корректно отображается. А в клиенте при открытии зумстолов выводятся единовременно (и потом не меняются) совершенно чужие статы на игроков, отсутствующих на момент за столом, число своих рук насчитывается... Стоило не играть месяц и опять все сбилось, в чем еще помимо авроры может быть причина, благодарю?

  2. #2
    Holdem Manager Support Sarek's Avatar
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    Default

    Надо бы специальных лог для начала посмотреть.
    Для чего: запустить ХМ2, затем покерный клиент, открыть один стол быстрого покера, сыграть две-три раздачи и стол закрыть.
    Потом выключить ХМ2 и дать сюда всё содержание файла
    %appdata%\HoldemManager\fastpoker.log

  3. #3
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    Default

    заранее извиняюсь если не то отправляю, сутки еще боролся с закрытием аккаунта...

    2019-06-11|04:38:44.817 |MSV FastFold (May 21 2019)
    2019-06-11|04:38:45.134 |[System] Initialize
    2019-06-11|04:38:45.135 |[System] Locale: 0419, Code Page: 1251
    2019-06-11|04:38:45.151 |[PokerStarsCommon] Loaded 26 Sites
    2019-06-11|04:38:45.154 |[PokerStarsCommon] Loaded 121 Zoom Tables
    2019-06-11|04:38:45.162 |[PokerStars] Install Path: C:\Program Files (x86)\PokerStars
    2019-06-11|04:38:45.162 |[PokerStars] Install Path: C:\Program Files (x86)\FullTilt
    2019-06-11|04:38:45.163 |[PokerStars] Zoom Install: C:\Program Files (x86)\PokerStars, Path: C:\PokerStars\Audit
    2019-06-11|04:38:45.167 |[PokerStars] Zoom Install: C:\Program Files (x86)\FullTilt, Path: C:\PokerStars\Audit
    2019-06-11|04:38:45.168 |[System] PokerStars Zoom Monitor Start
    2019-06-11|04:38:45.176 |[System] Party FastForward Monitor Start
    2019-06-11|04:38:45.176 |[System] iPoker Speed Monitor Start
    2019-06-11|04:38:45.176 |[PokerStarsZoom] Thread Start
    2019-06-11|04:38:45.177 |[DirectoryMonitor] Monitoring directory: "C:\PokerStars\Audit" without sub directories
    2019-06-11|04:38:45.178 |[PartyHandGrabber] Thread Start
    2019-06-11|04:38:45.186 |[iPokerHandGrabber] Thread Start
    2019-06-11|04:38:45.186 |[PokerStarsZoom] Error: Window Not Found: Table: Halley, Tournament: (null)

    2019-06-11|04:48:17.848 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:17.902 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:18.099 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:18.350 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:18.602 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:19.109 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:19.359 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:19.610 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:19.861 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:20.362 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:20.619 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:20.870 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:21.121 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:21.528 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:21.623 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:21.881 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:22.132 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:22.383 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:22.435 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:22.885 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:23.144 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:23.344 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:23.402 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:23.653 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:24.155 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:24.411 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:24.661 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:24.912 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288157400 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:28.188 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:28.439 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:28.697 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:28.947 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:29.450 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:29.702 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:29.953 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:30.214 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:30.717 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:30.969 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:31.220 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:31.473 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:31.981 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:32.232 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:32.497 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:32.499 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:32.501 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:32.750 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:33.251 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:33.414 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:33.502 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:33.754 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:34.009 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:34.322 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:34.509 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:34.760 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:35.012 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:35.268 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:35.768 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:36.019 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:36.270 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:36.522 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:37.032 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:37.040 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:37.283 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:37.534 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:37.785 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:38.295 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:38.546 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:38.797 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:39.048 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:39.549 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:39.760 |[iPokerHandGrabber] Error: Table Not Found: Speed Hold'em 1 830875670
    2019-06-11|04:48:39.806 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:40.057 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:40.308 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:40.810 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:41.069 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:41.320 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:41.571 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:42.072 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:42.323 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:42.578 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:42.829 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:43.330 |[System] Warning: Open Failed, Try 1: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:43.581 |[System] Warning: Open Failed, Try 2: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:43.831 |[System] Warning: Open Failed, Try 3: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat
    2019-06-11|04:48:44.087 |[System] Warning: Open Failed, Try 4: C:\PokerStars\Audit\HH201288161129 THalley No Limit Hold'em 0.01-0.02USD.dat

  4. #4
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
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    Eridani 40
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    Default

    Из этого лога следует, что у ХМ проблемы с чтением файлов в специальной папке, куда Старзовый клиент в начале каждой раздачи пишет служебную зумовскую информацию.
    C:\PokerStars\Audit

    Этой подпапочке (а лучше вообще всей C:\PokerStars) надо бы выставить права на чтение\запись для всех-всех-всех.
    Это на Свойства - безопасность - там вверху список групп пользователей. Вот для каждой группы поставить "полный доступ".

    И уж точно снять галку "Свойства - Общие - только чтение" (read only), если она там случайно оказалась.

  5. #5
    Junior Member
    Join Date
    Sep 2018
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    15

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    с полным доступом вот так 2019-06-11_18-10-18.png, насчет снятия галки - она стоит и после снятия "самопроставляется" 2019-06-11_18-10-00.png 2019-06-11_18-21-54.png. Проверил работу на одном столе - пока без изменении.

  6. #6
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
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    Eridani 40
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    Default

    На адрес
    hm2support@holdemmanager.com
    написать письмо (с того адреса, на который зарегистрирован ХМ)
    в тексте письма дать ссылку на эту тему
    и написать (можно по-русски), что нужен сеанс по тимвьюверу
    + дать варианты даты\времени
    (например, сегодня я могу провести сеанс не ранее 20:30 МСК)

  7. #7
    Junior Member
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    Sep 2018
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    благодарю за помощь, со временем определюсь и напишу...

  8. #8
    Junior Member
    Join Date
    Sep 2018
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    15

    Default

    Здравствуите,

    Вчера 19.06.19 отправил Вам два сообщения на почту support@holdemmanager.com о проведении сессии по темвьюверу. Если будет такая возможность прошу сообщить удобное для Вас время н а проведение сессии.

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